AY Mail Frequently Asked Questions
What is the limit on the number of recipients
that I can send?
The software (except for Trial Edition) does
not have any limits. Your Internet Service Provider may
have limits. AY Mail can overcome some of the limits,
but not all of them.
When I send to multiple people, will the recipients
see the addresses of other people?
No. In both personalized and non-personalized
mode the list of addresses will not be revealed to the
AY Mail deletes all duplicates addresses automaticaly,
how do I keep all the different records I have for duplicate
AY Mail has a special import method for such
situations. For step-by-step instructions, please, click
How fast does AY Mail send?
It depends on many factors, especially your
Internet connection speed and the speed of your server.
Also, if you send personalized messages, it is much
slower. For more details, see our article about
bulk email software speed.
Will my recipients be able to trace me back?
Yes. No matter what software you use, your
IP address will be revealed and may be looked up with
utilities such as AY Spy.
You do not need
to hide your identity if you are sending legitimate
messages. Hiding your identity is illegal under
Can I send both text and HTML in the same message?
We haven't added this feature because of the following
Most of the mail readers (over 99%) will understand HTML
format. There are some old mailers that do not understand HTML,
but they will not understand the multipart/alternative format
(both text and HTML) neither because the multipart/alternative
standard appeared when HTML mail was already popular.
Some modern mail readers let people switch to "text only"
mode, in which case they will convert the incoming HTML into text,
so it is not necessary to have a separate text part.
At some point people used to filter HTML only messages
out because they thought that the HTML only format is indicative
of spam, but now it doesn't make any sense because all spam
is multipart/alternative, but many legitimate mailers
send HTML only.
I had to stop AY Mail in the middle of the mailing.
Can I resume?
Yes. For detailed instruction, please see
How to resend an old message.
How do I delete all "hotmail" addresses from my list?
Click on the Recipients tab, then select
Recipients->Simple Search, and do search for
@hotmail.com. Then click on the Remove All button.